Finding a Good Plumber
Plumbing situations don’t happen everyday, but when they do, research is key to finding the right plumber. Emergency or not, we need to know the people we’re dealing with. A good plumber will not only solve the current problem, but also keep it from recurring and causing further difficulties.
When searching for a plumber, consider the following:
Plumbers are not created equal, and one of the most important areas in which they differ is experience. Though you will find many new good plumbers out there, the veterans will often have an edge.
For one, it takes experience to handle a variety of plumbing scenarios with success. And with their long history in the industry, they will have also mastered providing good customer service, especially in relation to warranties. If a plumber has been around in this compettive business for no less than five years, it’s a positive sign.
Plumbers are required to get a license before they can practice their trade. Never hire a plumber who is unlicensed, and if they tell you are licensed, ask for proof.
It’s a must to hire an insured plumber who has both liability and workers’ compensation coverage. This is for your own protection, in case a worker gets injured or there is accidental property damage on site. In some states, plumbers also need bonding, so do look into this as well.
Another important part of finding a good plumber is asking your prospect for references. On top of technical expertise, the team or people you hire should also be trustworthy. You don’t want to have a potential criminal spending one minute in you home. Any plumber who hesitates to provide references is likely hiding something.
Know the quality of customer service that your prospective plumber offers. This is often an indication of their professionalism. Take time to read reviews on popular third-party consumer websites. In addition, call the plumber yourself and see how it goes with your call.
Finally, before you hire a plumber, see how well you get along together, especially for a long-term job. Even if they have great reviews, a plumber who makes you feel uncomfortable is still not worth having.
When people are faced with a plumbing emergency, their usual tendency is to hire the first plumber they find. Since it’s an emergency, they may feel they don’t have time to do their research. This makes it smart to search for a good plumber before a situation develops.